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Samsung urges Galaxy Note 7 phone exchange urgently


PIA issues safety advisory for Samsung Galaxy Note 7

The U.S. Consumer Product Safety Commission encouraged owners to shut down their devices as Samsung works to recall the phones.

Koh Dong-jin, head of Samsung’s mobile division, told reporters that a total of 35 complaints had been filed with its service centers at home and overseas for the Galaxy Note 7’s battery problem as of September 1.

Pakistan’s national-carrier PIA today banned the use of Samsung’s Galaxy Note 7 mobile phones onboard the aircraft amid measures taken by other countries in the wake of batteries of the smartphone exploding.

Since the announcement of the Samsung Galaxy Note 7 recall program last week, governments and other organizations have responded.

Korean smartphone Samsung had to issue a voluntarily issued a recall last week for at least 10 markets, including the United States, after reports surfaced that several Galaxy Note 7s had exploded while users tried to charge the device. That move came after Samsung’s investigation into reports of fires found that rechargeable lithium batteries manufactured by one of its suppliers were at fault.

Since the recall, the Federal Aviation Administration strongly advised passengers not to use or charge the device on planes. Airlines in Australia have already banned the use of Note 7 on the flights, according to media reports.

“This measure is to avoid the possibility of these devices´ batteries causing fires”, it said.

Aviation authorities and airlines across the world have also issued bans or guidelines prohibiting passengers from turning on or charging the phone inside airplanes in response.

So, until the Galaxy Note 7 will be ready, as it’s now depending on CPSC approval, the owners will receive a Galaxy J device from carriers or even retail outlets.

However, that error in prediction looks like a minor bruise to the brand’s financial performance compared to the latest issue pertaining to the exploding batteries of the Galaxy Note 7.