Samsung promised all buyers of the Galaxy Note 7 would be entitled to a new Galaxy Note 7 and a courtesy device until the arrival of the replacement unit, or a full refund.
Samsung recalled the phone last week after reports emerged of the device exploding during or after charging.
Samsung produced 2.5 million Galaxy Note 7 phones, and about 1 million of them have been sold.
Outside of the FAA, most major United States airlines don’t have any plans on banning the phone from their flights.
Now that Samsung has issued a mass recall for the Galaxy Note 7, Australian airlines Qantas, Jetstar and Virgin Australia are advising passengers to refrain from using their devices on board.
The Samsung Galaxy Note 7 hasn’t exactly been getting much good press lately and the hits just keep coming.
The Australian airline Qantas told its customers on Thursday not to use the handsets or to charge them on its aircraft.
Samsung hasn’t followed the proper procedure for a device recall in the US.
Canadians with the devices can exchange their phones for a new Galaxy S7 or S7 Edge by starting with this website.
Samsung has announced that it will be shipping its Gear VR headset free with the Note 7 handsets to Indian customers who had pre-booked it before the battery problem was discovered.
And a new report out of Florida in which a man posted on Facebook that his phone caused a fire that totaled his Jeep.
Samsung has confirmed they have spoken with these airlines about the Note 7 recall.
That said, it will be interesting to see if any USA airlines step forward and issue a ban on their own accord.
However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.