The Galaxy Note 7 smartphone is the latest iteration of Samsung’s Note series that feature a giant screen and a stylus.
Shipments of Samsung Galaxy Note 7 smartphones have been delayed amid reports of exploding batteries. South Korea’s Yonhap News said five or six explosions were reported by consumers.
“This is some major buzz-kill for Samsung, especially given all of the hard-earned excitement that products like the Note 7 have been garnering lately”, IDC analyst Bryan Ma said. More specifically, Korean ITM Semiconductor is the one, at which Samsung points a finger for making the faulty packs.
Samsung Electronics declined to comment on the report on Friday, but said it was conducting the inspection with its partners, it said.
In the meantime readers of ours are directly informing us that Samsung has already halted distribution of the phone in a few markets – Belgium and Serbia confirmed for now.
Now, sources are claiming that Samsung is preparing to recall approximately 400,000 units that are believed to be affected in order to replace their defective batteries. That is, Samsung SDI produces the battery cell, but the battery pack production is outsourced to other firms.
Have you had any hardware issues with your Galaxy Note 7? “The problem can be simply resolved by changing the battery, but we’ll come up with convincing measures for our consumers”, stated the official. It is clear that the battery is burning up, as the exploded Note 7 have the burn on the left side where the battery is located.
The news that the Galaxy Note 7 may be faulty, and potentially risky to users, is hurting Samsung’s stock as well.
Samsung launched the Galaxy Note 7 on August 19 in some markets including South Korea and the US. The report mentions that the units sold in South Korea and overseas in less than a week will be recalled.
Even before the issue of battery explosions emerged, supplies were not keeping up with higher-than-expected demand for the smartphone. We’ll know more as time goes on.