Samsung says new Galaxy Note 7 smartphones will be available in USA stores starting Wednesday, Sept. 21, 2016, to replace about 1 million devices that are being recalled because of a problem with batteries catching fire. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7. The phone was purchased on September 1 from an online store and the owner complained that the device started to heat up and to vibrate all of a sudden on Saturday before eventually catching fire. That leaves just 18 percent who said they plan to stick with the Note 7 once replacement handsets are available later this week. A reader of ours also mentions that he was able to charge past 60%, despite reports suggesting that Samsung may limit charges. Once installed, users will be prompted with a safety notice that urges owners to power down and exchange their recalled device. According to Samsung and Verizon this update will serve two important purposes. You can find the green battery icon in the status bar, when the Always-On Display is active, and on the power off screen. This is reportedly included in the Verizon update rolling out this week.
Another phone dealer, Miss Joan okechukwu also told newsmen that her company never sold the Samsung Galaxy Note 7.
Essentially this update from Verizon and Samsung changes the software so that all new devices can be identified as safe. A Florida man on Friday sued Samsung, claiming he suffered severe burns on his leg and hand after his Note 7 exploded in his front trousers pocket, according to Reuters.
In addition, the battery indicator of the replacement device is still white, and not the green battery indicator that users were expecting. If you have a Verizon Galaxy Note 7 head into Settings and check for an update.
Samsung is facing a recall of 2.5 million Note 7 mobile from around 10 markets around the globe. More details on the Galaxy Note 7 recall and replacements can be found here.