Yesterday, we reported that the South Korean company informed us that shipments of the Galaxy Note 7 would be delayed due to quality testing. Moreover, Samsung has even delayed Note 7 shipments in several countries to carry out additional quality testing.
Samsung will issue a global recall of the Galaxy Note 7 smartphone as soon as this weekend after its investigation on explosion claims found batteries were at fault, according to South Korea’s Yonhap News.
As Reuters reports, Samsung has stopped shipments to at least three of South Korea’s top mobile carriers.
The phone features an iris scanner that lets users unlock the phone by detecting patterns in the eyes.
So far there’s no word of a recall, or if this problem affects devices sold in the U.S. There’s also no news on why the devices exploded, though the battery is said to be the likeliest culprit.
The company said it is investigating the reports of phones catching fire and exploding.
Production problems for the curved displays for the Galaxy S6 edge phone resulted in disappointing sales last year, and Samsung risks a repeat this year if it can not address the Galaxy Note 7 problems quickly.
Using third-party USB Type-C cables to charge the Galaxy Note 7 could definitely be causing the explosions, but Samsung understandably is not taking any risks and has chose to test the smartphone anew. Pictures of damaged phones were uploaded on local online communities, social media and YouTube. Samsung has indeed traced the explosions to the battery of the device and is in talks with Verizon and other US business partners to figure out how to deal with the issue. Samsung SDI is the group within Samsung that makes batteries for the Galaxy Note 7.
That said, for those who have already purchased the Galaxy Note 7, it would be best to refrain from using third-party USB Type-C cables for now and instead use the one that came along with the smartphone. If you would like to discuss another topic, look for a relevant article. We’ll know more as time goes on.